CONWAY JEWELLERS

Conway Jewellers has traded in Malvern since 1964, making it one of the suburb's oldest jewellery businesses, now run by Yvette, who took over from her brother Tim in 2007 after decades under family ownership. The shop is an official stockist of Citizen Eco Drive and offers watch battery and strap replacement in-store, backed by an ongoing relationship with a specialist watchmaker for more extensive watch repairs and overhauls, including on prestige brands such as Omega, Rolex and IWC, with all watch overhauls carrying a six-month guarantee. A customer describes bringing in two Longines watches after being quoted over $400 elsewhere for a battery change, and having both returned "as new" with immaculate bracelets. On the jewellery side, Conway repairs everyday wear and tear to gold and silver pieces, restrings pearls through a specialist with over 40 years' experience, and works with a registered valuer of more than 50 years' experience for insurance valuations. For Malvern locals, Conway Jewellers offers the kind of depth that comes from six decades in the same neighbourhood — a place customers describe returning to for decades for both jewellery and watch needs, with Yvette personally overseeing the trust the shop has built with generations of local families.