Paton's Place Jewellers

Paton's Place Jewellers is a family-run jeweller now trading from Craigieburn Central, with roots going back to 1971, when founder Albert Paton opened the first store in Thomastown. The business has moved and expanded across four generations of the same family, later operating stores in Lalor and Reservoir before consolidating into its current Craigieburn location, and today sells watches from brands including Daniel Wellington alongside fine and custom jewellery. Alongside jewellery sales and custom design, the shop has genuine watch repair experience: one customer describes bringing in her late father's watch for repair, noting it wasn't originally purchased from Paton's but the team "treated it with care and urgency" regardless. Other reviewers describe being greeted by name on repeat visits and receiving old-fashioned, attentive service, including help choosing pieces for family milestones like confirmations and birthdays. Reviewers repeatedly point to the shop's independence and personal service as what sets it apart, with one customer specifically praising "an independent with such great quality but most of all service." For Craigieburn locals with a family watch needing repair or those after custom jewellery from a business with genuine multi-generational history in the area, Paton's Place offers a long-established, family-run alternative to the big retail chains.